a)Information you provide to us: We may ask you to provide certain categories of information during registration on the Application. This shall include:
Information about your personal identity such as name, age, etc.
User ID information such as your username, password, email address and other security-related information used by you in relation to access and use our Application, website and content.
Your financial information, your banking details or any information.
Your contact details such as your address, postal code, telephone or mobile number.
Stored information or data either created by you or by a third party and which you wish to store on our servers such as images, files, documents etc.
The aforementioned shall collectively be referred to as “Personal Information”.Personal Information will also include any personally identifiable information provided by you in any form during any interaction or communication with us or any other users of our website and Application.
b)Information we collect during access and use of our Application: Apart from any Personal Information provided by you, we may collect certain information through other channels such as:
Service information about your navigation using our website and/or Application or URLs of sites that referred you to our website.
Log information such as your IP address, browser type, date and time of visit.
Payment and account information such as your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.
c)Information collected by the website and/or Application: Our content/ services are primarily provided through our website and Application on your tablet, mobile or any other similar electronic device. We may use technical data or information about your device, system, software and peripherals that is collected from time to time for the purpose of facilitating updates, technical support and other services related to our Application and website.
How will Personal Information be used
a) Processing for User Registration
We may use your Personal Information for processing your registration for our Application and website.
b) Technical and functional management
We use technical data such as your IP address to help diagnose problems and resolve issues related to functionality of the Application and website.
c) Improvement of Application and website
Masterclean uses your Personal Information to monitor and improve the Application and website by analysing usage patterns in order to personalize the Application, website and content available through the Application and website.
d) Compliance with laws and law enforcement
We may access, use, transfer or disclose your Personal Information to third parties such as government or law enforcement authorities or private parties, if it is legally required to do so under any of the following conditions:
To satisfy any applicable law, rule, regulation, governmental requests or legal process.
To protect and defend the T&C’s for online and mobile services or other policies applicable to any online and mobile services in case of potential violations.
To secure our systems
To ensure the safety of the users and the public in general for any reason.
To detect, prevent or otherwise address fraud, security or technical issues.
To prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.
In case of any illegal, ethical or legally actionable activity, we may use IP address or other device identifiers, to identify users, and may do so in cooperation with third parties such as internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you. We shall not sell, share or rent the Users Personal Information to any third party or use any users e-mail id for sending any unsolicited mails.
e) Marketing and newsletter
We also use your Personal Information to send you newsletters, marketing or any promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the instructions for cancelling subscription.
Security and storage of Personal Information
We take our security responsibilities very seriously and take all reasonable technical and organizational measures to protect your Personal Information once we have received them. Your Personal Information shall be kept in compliance with the provisions of the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules.
Retention of Personal Information
Change in Personal Information
You are responsible for maintaining the accuracy of the Personal Information submitted on registration. If there are any changes in your Personal Information details, you may correct or update the information on the registration page or contact us.
Deletion of User Account
If you wish to cancel your user account or request that we no longer use your Personal Information for your usage of the Application, you may please contact us.
b)If you came to our website from a third party site, we are not responsible for the privacy practices of such sites.
Terms and Conditions