Get Two (2) Garments Cleaning Complimentary* Off Your First Order

FAQ

Bookings/ Orders

Please visit our website and fill in the Contact Us or Booking Form or call us at +91 8010-164-164 to schedule a pick-up in Delhi/NCR

You can write to us at our email: info@masterclean.in or use the following number to reach us: +91 8010-164-164

All our pickups happen at a scheduled time based on your area zone. For example, we visit specific areas at pre-specified times for pick up every day. We deliver them at a scheduled time 48 hours later. However, if you have missed our scheduled pick-up in that area, or do not want to wait 48 hours, you can request an express pick-up, which will cut down your processing time to 24 hours, and allows you to request a pick-up and delivery time based on your convenience. The service costs you twice the normal price for the laundry or dry cleaning of that item.

o You can pay through Credit/Debit Card, Net Banking, PayTM Wallet or you can also pay Cash our delivery personnel while collecting your cleaned clothes.

Process/ Quality

At Masterclean, we employ an in-house team of highly skilled staff that make sure your clothes get the care they deserve! Once our pick-up personnel picks up the clothes from you, they are brought to our laundry center, where they are sorted and tagged for easy identification and processing. If there are any special instructions, we make sure they are complied with, otherwise, they go through our standardized dry cleaning and packaging procedures. At every step of the process, we strive to deliver a quality of service that is unmatched!

Absolutely! You can convey any special instructions you have while requesting the pick up, or even when our pick-up personnel collects the clothes.

All your clothes will be freshly dry-cleaned and ironed delivered at your doorstep within 48-72 hours of pick up. If you’re in an urgency, you can use our express delivery which cuts down the delivery time to 24 hours.